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Appointments

In the MacMillan Surgery, our GP and ANP appointments open at 8am on that day.

 If you require a pre-booked appointment, please explain to our reception team the reason and we will fit you in when possible.

Please be aware that our reception team will ask you a brief reason for your appointment. All our staff are trained to ask triage questions to book you in for the most appropriate clinician and time.

All information given to a member of the MacMillan surgery will be treated with strict confidentiality, as we take any breach very seriously and will be dealt with accordingly.

All our patients have the right to express your preferred clinician. The reception team will always try to accommodate as much as possible, but unfortunately due to limited appointments when it is not possible you will be offered another appointment with the next available clinician.

The MacMillan Surgery offer a variety of appointments, please see below a list of our clinicians:

  • 7 General Practitioners (two regular locum GP’s)
  • 1 Advanced Nurse Practitioner (ANP)
  • 2 Practice Nurses
  • 1 Pharmacist
  • 1 Health Care Assistant (HCA)

We also offer additional roles, such as:

  • 1 Pharmacist
  • 1 Physician Associate in Respiratory
  • 1 Physiotherapy (For a new problem)
  • Multiple Social Prescribing Link Workers
  • 1 Midwife
  • 1 MacMillan navigator

What type of appointments do we offer?

  • Face to face appointments – to book a face-to-face appointment you can do this with our pre-book slots if available or ring up on the day at 8am.
  • Telephone consultations - to book a telephone consultation you can do this with our pre-book slots if available or ring up on the day at 8am.
  • Routine appointments – Routine appointments would be with our practice nurses, HCA, or pharmacist. These are all pre-bookable appointments for things such as Annual Health Checks, Long-Term condition reviews, Smears, Immunisations etc
  • Home visits – If a patient is housebound and requires a home visit, we ask that these be booked in before 11am. All requests will be triaged by a clinician. For more information, please click here.

Cancellations

If you cannot attend your appointment for any reason, please inform a member of the team by telephone as soon as possible. This will help us make the appointment available for another patient.